Here’s a manifesto for all business owners and people who work in front-line jobs. :)
(Click image for larger version)
Source article: Lessons From a Poor Service Encounter (And 10 Elements of Great Customer Service)
Feel free to print it, put it on your fridge, at your work desk, or wherever you like. Check out my other manifestos in the manifestos section.
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Hi Celes
I have just discovered your website and love it. There is so much for me to explore.
In regard to the manifesto….why does it have to be a customer service manifesto, it relates to so many another areas of our lives!
Warm wishes
Kae
You are right Kae! :) The tips do apply to many areas of our lives! I always think that the things we learn in career and business can be transferred to many other areas of our lives too.
Dear Celes
I have been to personal excellence site for almost a week.
I made myself clear that I study one article per day . I Can see the Difference in oneweek .
How To Say No To Others.
The 8 Habits of Highly Productive People.
You are The best there is .
Regards
Arunkumar
That’s awesome, Arunkumar! :) Thanks so much for sharing your kind words. :hug: I’m glad you’ve found the articles useful and I’m definitely going to continue writing more. :D
I’m consider work as front-line jobs as well, since I’m a Facebook Marketer, so I handle daily inquiries from customers via Facebook. Respond, give answer they want, serve them well to sustain and build up a good brand for my company.
These are good, will bear it in mind. :)
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